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There’s nothing field service managers like to see more than customer satisfaction going up and escalations going down. Managing to this over the long-term can be difficult, especially during [...]

Before the Internet of Things, your business was operating on historical data. Now, all of a sudden, you have a stream of real-time data, the value of which can only be realized through [...]

The City of Atlanta will join hundreds of cities from around the world at the Smart City Expo World Congress 2017 in Barcelona, Spain this month. We expect City of Atlanta to use their platform [...]

Congratulations! Your ambition to bring IoT (the Internet of Things) into your company has moved you into the pilot phase. The question now becomes: Are your IoT goals centered on cutting costs [...]

Selling IoT (Internet of Things) to organizations operating a fleet can sometimes feel like asking a stranger if their spouse is cheating. It’s after business hours; do you know where your trucks [...]